Customer Service

  • ➥ Round-the-clock customer services on all-India basis 24/365 days.
  • ➥ Dedicated key accounts managers & key account teams are assigned responsibilities for each customer.
  • ➥ 100% Web Tracking, Cloud bases MIS with round-the-clock access password to customers.
  • ➥ Pick-up MIS report in the morning & Delivery MIS report in the evening for logistics team of customers.
  • ➥ Monthly TAT Report with Hit/Miss Percentage.
  • ➥ Auto SMS for pre-alert shipment after delivery.
  • ➥ Auto mail for pre-alert shipments after delivery.
  • ➥ Automated reports for customers on all delivery parameters.